Shipping policy

At Sukun, we are committed to delivering your order safely and efficiently.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. During peak seasons, promotional events, or holidays, processing times may be slightly extended.

Delivery Time

Estimated delivery times:

• Cairo & Giza: 1–3 business days
• Major Cities: 2–5 business days
• Remote Areas: 3–7 business days

Delivery times are estimates and may vary depending on courier operations and local conditions.

Order Tracking

Once your order has been shipped, you will receive a confirmation message containing tracking details when available.

Shipping Charges

Shipping fees are calculated at checkout and displayed before order completion.

Delivery Issues

If your package arrives damaged or if you experience any delivery issues, please contact our support team within 48 hours of receiving your order so we can assist you promptly.