Refund policy

Customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Eligibility for Returns

Due to the personal nature of bedding products, items may only be returned if:

• The product arrives damaged or defective.
• The wrong product was delivered.
• The item remains unused, unwashed, and in its original packaging.

Return Request Period

Return requests must be submitted within 14 days of receiving your order.

Non-Returnable Items

For hygiene reasons, we cannot accept returns on products that have been used, washed, stained, altered, or removed from their original packaging.

Refund Process

Once the returned product has been received and inspected, we will notify you regarding the approval or rejection of your refund.

Approved refunds will be processed using the original payment method within 7–14 business days, depending on your payment provider.

Exchanges

If you receive a defective or incorrect item, we will gladly arrange a replacement at no additional cost.