Eligibility Conditions

  • The product must be in its original new condition, unused with the original ticket attached.
  • Requests must be made within 14 days from the date of receiving your order.
  • Items without the سكون ticket, and/or requests submitted after 14 days, are not eligible for any post-purchase action


Shipping Fees

  • Shipping fees are non-refundable.

Customers are responsible to cover for all shipping fees related to approved exchange/refund requests.